Frequently Asked Question
Using Hang Seng e-Banking Services - e-Services - e-Alert - General
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Account(s) receiving e-Statement / e-Advice
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收取电子结单 / 电子通知书的户口
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收取電子結單 / 電子通知書的戶口
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This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of Hang Seng Bank Limited's website.
e-Alert is a notification and reminder service that provides you with current information on your banking and investment activities. You can choose to be notified and reminded through email and/or Short Messaging Service(SMS).
There are many types of e-Alert available.
Bill Payment e-Alert
Account e-Alert
•bullet Above-balance e-Alert
•bullet Account Overdrawn e-Alert
•bullet Below-balance e-Alert
•bullet HKD Cheque Deposit / Return e-Alert
Investment Services e-Alerts
•bullet New IPO Update e-Alert
•bullet Securities Order Confirmation
•bullet Investment Funds Order Confirmation
To start using e-Alert Services, you only need to complete an online registration once and then you could setup alerts by choosing your preferred channel and periodicity of your alerts as and when you like. Please refer to "e-Alert Services Registration" section of our FAQ for more details.
No. The e-Alert service is free of charge.