Frequently Asked Question
Using Hang Seng e-Banking Services - Private Banking Services - Transaction History
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Account(s) receiving e-Statement / e-Advice
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收取电子结单 / 电子通知书的户口
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收取電子結單 / 電子通知書的戶口
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This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of Hang Seng Bank Limited's website.
For Private Banking accounts, you can view the transaction history in the last 180 days at maximum.
Transaction records are as of previous working day in the Private Banking Transaction History page. For Investment Funds, the actual time required for completing the subscription and redemption processes varies from fund to fund. There may be a possible of delay for some Investment Funds transactions. You may visit “Order Status” in “Securities” or “Investment Funds” of “Investment” section to enquire the latest status of your Stock (applicable to Hong Kong Stock and Stock Connect only) and Investment Funds orders.
All transaction details recorded in your contract notes/ account statements shall prevail.