Frequently Asked Question
Using Hang Seng e-Banking Services - Private Banking Services - Private Banking Overview
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Account(s) receiving e-Statement / e-Advice
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收取电子结单 / 电子通知书的户口
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收取電子結單 / 電子通知書的戶口
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This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of Hang Seng Bank Limited's website.
The account balances on Private Banking Overview page are displayed in the denominated currency selected in the first Private Banking Account opened. If you would like to change the denominated currency, please contact your Private Banking Relationship Manager.
The balances are presented in ledger balance as of previous working day in the Private Banking Overview page. The “As at” date indicated on the page shall prevail.
“Other account” refers to the standalone accounts that are not included in Integrated account. “Other account” includes the following account types (excludes Securities and Investment Funds accounts):
•bullet HKD and Foreign Currency current accounts
•bullet HKD and Foreign Currency savings accounts
•bullet Time Deposit accounts
•bullet FX2/ Margin Trading Account
•bullet SuperCash Account
Your accounts which are opted in to the Private Banking consolidated statement will be shown on Private Banking Overview page. If you would like to remove your Private Banking account or other account(s) from Private Banking Overview page, please contact your Relationship Manager.
You may refer to the “Asset Trends” on Private Banking Overview which displays the latest total assets of current month portfolio and the total assets of last 5 months.