Frequently Asked Question
Using Hang Seng e-Banking Services - Investment Services - Securities Services - Corporate Events - Cash Dividend
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Account(s) receiving e-Statement / e-Advice
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收取电子结单 / 电子通知书的户口
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收取電子結單 / 電子通知書的戶口
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This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of Hang Seng Bank Limited's website.
Where there is no specific instruction from you regarding deposit of non-HKD cash dividend and in the following situations, we will convert the non-HKD cash dividend amount into HKD equivalent amount at our prevailing exchange rate and credit into your designated HKD settlement account of the relevant securities account:
• You have not maintained/activated the relevant foreign currency savings account, or
• You have not linked up the relevant foreign currency savings account with the securities account
Please visit any one of our branches to give your specific instruction, activate the relevant foreign currency savings account, and/or arrange the link-up with the securities account.