Frequently Asked Question
Using Hang Seng e-Banking Services - P.P Payment Platform - e-Cheque - e-Cheque Security
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Account(s) receiving e-Statement / e-Advice
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收取电子结单 / 电子通知书的户口
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收取電子結單 / 電子通知書的戶口
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This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of Hang Seng Bank Limited's website.
The payer is required to pass through Two Factor Authentication (2FA2 F A) before the issuance of e-Cheque. Besides, an e-Cheque is digitally signed by the payer and the payer's bank with the public key infrastructure (PKIP K I) technology to ensure no alternation or tampering can be made after its issuance.
Hong Kong Interbank Clearing Limited (HKICLH K I C L) will conduct checking to ensure there is no duplicate presentment for the same e-Cheque. If an e-Cheque is presented twice, the second presentment of the same e-Cheque received by HKICLH K I C L will be classified as duplicated and will be rejected.
For security reasons, you are advised to deposit your e-Cheques as soon as possible.
We advise you to:
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Keep the Security Device safe. The security code generated by the Security Device is used to authenticate your identity as well as access your Bank-Cert (Personal) to sign e-Cheques.
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Send e-Cheques file to your payee through a secure channel. You may also contact your payee to confirm he/she has received the e-Cheque.
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Deposit e-Cheques as soon as possible.