Frequently Asked Question

The Monthly Account Fee is charged with reference to the Monthly Average Portfolio Value. The Monthly Average Portfolio Value is calculated by:

The accrued Monthly Account Fee from the first day of the month till the account closure date will be debited from your account (where applicable) on the 8th calendar date of the next month.

The Monthly Account Fee is charged with reference to the Monthly Average Portfolio Value, which is the total sum of the daily portfolio value divided by the number of calendar days of the month.

We do not charge you anything other than monthly account fee. However, if you transfer your fund holdings to other investment fund account, an Administration Fee will be charged for your transfer-out instruction. The Administration Fee would be calculated by following:

No.Number of Transfer Out Units xtimes Latest Unit Price xtimes Exchange Rate (if applicable) xtimes 1.5%

The Monthly Account Fee for the current month will be debited from your selected HKD account under the relevant integrated account on the 8th calendar (the "debit date") of the next month. If the 8th calendar day is not a business day, the debit date will be the immediate business day after the 8th.

Please be reminded to ensure there is sufficient available balance in your selected HKD account on the debit date for payment of the Monthly Account Fee. If there is insufficient available balance in your account to pay such fee, the Bank may debit the relevant amount from any of your account(s) held with the Bank and in such case, foreign exchange at the rate as determined by the Bank may be involved.

Yes. An e-Alert will be sent out on the 5th calendar day of each month. You will be automatically opted in for this reminder service.

If the Monthly Account Fee is not debited successfully, an "Unsuccessful Debit of Monthly Account Fee" email will be sent out on the 15th calendar day of the relevant month.