Frequently Asked Question

You can place MaxiInterest Investment Deposits from 09:00 to 18:0006:00 pm, Monday to Friday, or submit forward-dated instructions from 18:0006:00 pm to 03:30 of the next day.

If your instruction is successfully submitted, an order reference number will be shown on the acknowledgement page. You can use this reference number to check the instruction details on the 'Orders and Holdings Enquiry' page.

No. Instructions cannot be amended or cancelled once they have been submitted.

The bank will process your instruction in the next business day morning and debit the investment amount from your designated account. You should have sufficient fund in your debit account to cover the investment amount for MaxiInterest Deposit. Otherwise, the Bank shall have sole discretion to reject your application.

You may check the status of an instruction by clicking to "Inbox Message" after 09:00 of the next business day following its submission. If the instruction is accepted as mentioned in the mail, the "Status" of the instruction will have been updated to "Effective" on the "Orders and Holdings Enquiry" page.