Frequently Asked Question
Using Hang Seng e-Banking Services - Investment Services - Investment Fund Services - Settlement
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Account(s) receiving e-Statement / e-Advice
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收取电子结单 / 电子通知书的户口
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收取電子結單 / 電子通知書的戶口
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This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of Hang Seng Bank Limited's website.
Under normal circumstances, we will deduct the subscription amount from your selected fund denominated settlement account within the same business day when we process your order. Therefore, please ensure that you have sufficient balance in your account for settlement.
For fund subscriptions, it normally takes a few working days to have the unit holding reflected in your account. For fund redemptions, it normally takes at least a week to deposit the redemption proceeds into your account. The actual time required for completing the subscription and redemption processes varies from fund to fund.