Frequently Asked Question
Using Hang Seng e-Banking Services - e-Services - e-Alert - Types of e-Alert Offered - Below-balance e-Alert
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Account(s) receiving e-Statement / e-Advice
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收取电子结单 / 电子通知书的户口
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收取電子結單 / 電子通知書的戶口
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This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of Hang Seng Bank Limited's website.
This e-Alert reminds you when your available balance falls below the target balance you have set for your account.
Once a day. Please note that the actual delivery time depends on the type of account you have set up and you will continue receiving this e-Alert if your balance remains below the target balance. If you want to stop receiving the e-Alert every day after your target balance is reached, please change the target balance or delete the e-Alert.
No. This e-Alert will only be sent out once your available balance falls below your target balance and is driven by unplanned event, therefore you could not specify a future date.