Frequently Asked Question
Using Hang Seng e-Banking Services - Customer Services
Switch to e-Statement / e-Advice
By clicking "Switch now", I confirm I have read and agree to the
Terms and Conditions for Hang Seng e-Statement / e-Advice Service
and understand that applicable types of paper statement and paper advice will no longer be provided for all of
my eligible account(s) except Private Banking, joint accounts, MPF and Hang Seng Insurance accounts, if any. I understand that I can update my
e-Statement / e-Advice service opt-in status for the account(s) mentioned above, if applicable, via "Account List and maintain e-Statement / e-Advice" in Personal e-Banking.
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