Frequently Asked Question
Using Hang Seng e-Banking Services - Account Services - New Fund Offer / Promotion Offer
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Account(s) receiving e-Statement / e-Advice
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收取电子结单 / 电子通知书的户口
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收取電子結單 / 電子通知書的戶口
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This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of Hang Seng Bank Limited's website.
It refers to the incremental balance when comparing the latest deposit balance with the balance of the same currency as of 15 calendar days ago, after deduction of the sum of principal amount which has been entitled to new fund offer of time deposit within the last 15 calendar days. The balance of all accounts, including Savings Accounts, Current Accounts and Time Deposits of Hong Kong Dollar and foreign currencies (whether accounts in sole name or joint name), will be counted towards the calculation of Eligible New Fund Balance.
Eligible new fund balance of customer = (A) Latest deposit balance of a currency -minus (B) Deposit balance of the same currency as of 15 calendar days ago -minus (C) Sum of principal amount which has been entitled to new fund offer of time deposit within the last 15 calendar days
Latest deposit balance (A) |
Deposit balance as of 15 calendar days ago (B) |
Incremental balance (A-minusB) |
Sum of principal amount which has been entitled to new fund offer of time deposit within the last 15 calendar days (C) |
Eligible new fund balance (A-minusB-minusC) |
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Example |
$170,000 |
$30,000 |
$140,000 |
$20,000 |
$120,000 |
The Bank reserves the right of final decision should there be any dispute in the definition of Eligible New Fund Balance.
You may check your eligible new fund balance of individual currency at the "Set Up Fixed Deposit" page under "Time Deposits" of the Account Services Section. However, the information will be shown only if your eligible new fund balance exceeds the minimum time deposit amount of that currency.
New fund interest rate and promotion offer rate are not applicable to any of the following situations:
•bullet Pending instruction
•bullet Renewed time deposit
•bullet Time deposit placed during non-service hour
No, new fund interest rate is only applicable if the lump-sum fund is eligible new fund.
You can set up the time deposit with new fund offer through our e-Banking service, phone banking and branches.
If the foreign currency sub-account of Integrated Account has not been activated before, it takes one working day to refresh the eligible new fund balance. Please retry on the next working day.