Frequently Asked Question
Using Hang Seng e-Banking Services - Account Services - Gold - Buy/Sell
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Account(s) receiving e-Statement / e-Advice
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收取电子结单 / 电子通知书的户口
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收取電子結單 / 電子通知書的戶口
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This link may allow you to access another HSBC Group website. Please read the terms and conditions of the linked website, which may differ from the terms and conditions of Hang Seng Bank Limited's website.
You can buy/sell gold during below service hours:
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Monday 06:00 to Saturday 03:29 |
Saturday 08:00 to 12:54 |
Other point(s) to note
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For paper gold unit of MACE & GGA
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No service in the following time slots:
- Sundays
- Full day of New Year's Day, Good Friday and its following day, Christmas Day, and Hong Kong public holidays that fall on Saturdays
- From 0:00am to 6:00am on the day following New Year's Day, Christmas Day and specific US holidays (Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day and Thanksgiving Day)
The buy/sell prices per unit of Scheme are for reference only. You will be notified of the actual pricing prior to your confirmation of every transaction requested.
For Statement Gold Account, the minimum transaction amount for the Scheme is 1 MACE or MACE equivalent to HKD30, whichever is higher.
For Paper Gold Grain Account, the minimum transaction amount for the Scheme is 0.01 GGA or GGA equivalent to HKD30, whichever is higher.
For Statement Gold Account, the maximum transaction amount for the Scheme is MACE equivalent to HKD1,000,000.
For Paper Gold Grain Account, the maximum transaction amount for the Scheme is GGA equivalent to HKD1,000,000.
Your investments under the Scheme is not principal protected. The Scheme is not a protected deposit and is not protected by the Deposit Protection Scheme in Hong Kong.
The Scheme does not involve physical delivery of Gold. You do not have any rights, ownership and possession of any physical Gold in the Scheme. The allocation of units in the Scheme is notional and is for the sole purpose of determining the cash value of your investment in the Scheme.