Types of e-Statement / e-Advice

Account Category	Account Type	Account Statements	Banking / Credit Card / Mortgage Advices	Investment Transaction/ Others Advices	Other Securities/ CD Advices
Banking / Card Account	Private Banking	Checked		Checked	Checked
	Prestige Private	Checked	Checked	Checked
	Prestige Banking	Checked	Checked	Checked
	Preferred Banking	Checked	Checked	Checked
	Integrated Accounts	Checked	Checked	Checked
	Family+ Account	Checked	Checked	Checked
	HKD Statement Savings / Current Account	Checked	Checked
	Foreign Currency Savings / Current Account or Foreign Currency Statement Savings Account	Checked	Checked
	Passbook Savings		Checked
	USD Passbook Savings		Checked
	"M.I.Kid" Savings		Checked
	Time Deposit Account		Checked
	Credit Card Account	Checked	Checked
	Spending Card Account	Checked	Checked
	Private Label Card Account	Checked	Checked
Investment Account	Integrated Account - Securities Account	Checked		Checked	Checked
	Integrated Account - Investment Funds Account / Investment Funds Account	Checked		Checked
	Monthly Investment Plan for Stock	Checked			Checked
	Certificates of Deposit Account	Checked			Checked
	FlexiForex / ProForex / FlexiGold / ProGold Account / Hang Seng FX and Precious Metal Margin Trading Services / Hang Seng Advanced FX and Precious Metal Margin Trading Services Account (not include its collateral accounts)	Checked		Checked
	FX2 – FX and Precious Metal Trading Services Account(not include its collateral accounts)	Checked		Checked
	SimplyFund Account	Checked		Checked
Hang Seng Insurance Account^[3]	Hang Seng Insurance Policy^[4]	Checked
Mortgage Loan Account	Mortgage Loan Account	Checked	Checked

Banking / Credit Card advices

The following banking and credit card e-Advices are available at Hang Seng Personal e-Banking:

Time Deposit Disposal Advice

Inward Fund Transfer Advice

Fund Transfer Advice

Fund Transfer Return Advice

Direct Debit Authorisation Setup Advice

Deletion/ Modification of Hang Seng Faster Payment System (FPS) Registration Notification

Transfer Credit Advice

Standing Instructions Unpaid Letter

Standing Instructions Credit Advice

Standing Instructions Debit Advice

Standing Instructions Acknowledgement Advice

Notification of Overdrawn Account

First Notification of Overdrawn Account

Second Notification of Overdrawn Account

Returned Cheque Advice

1st Returned Cheque Reminder

2nd Returned Cheque Reminder

Outward CHATS Debit Advice

Credit Advice

Debit Advice

Outward Remittances Advice

Issued Demand Draft/ Outward Remittances Charges Advice

Time Deposit Interest Payment Advice

Time Deposit Placement Confirmation

Time Deposit Maturity Instruction Amendment Confirmation

Time Deposit Instructions Amendment Confirmation

Time Deposit Maturity Date Change Advice

Advice of Savings Account Balance

Standing Instruction Acknowledgement Advice

Reminder to Keep Your Account Active

Direct Debit Authorisation Cancellation Advice
Summary of Overseas ATM Cash Withdrawals

Direct Debit Authorisation Setup / Amendment Fee Collection Advice

Local Bank Fund Transfer Advice (via CHATS)

Welcome Letter from RM

Mortgage Loan advices

The following Mortgage Loan e-Advices are available at Hang Seng Personal e-Banking:

Interest Rate Change Advice

Repayment Schedule

HIBOR-based Mortgage Plan Repayment Advice

Investment transaction / other advices

Product Type	Advice Type
Securities	Securities Transaction Advice - Contract notes issued for local securities buy and sell transactions - Settlement Advices
FX and Precious Metal Margin	FX and Precious Metal Margin Trading Services Transaction Advice - Contract notes issued for FX and Precious Metal Margin Trading Services transactions
FX2	FX2 – FX and Precious Metal Trading Services Transaction Advice - Contract notes issued for FX2 - FX and Precious Metal Trading Services transactions
SimplyFund	Transaction Advices - Subscription Contract Note - Redemption Contract Note - Switching From Contract Note - Switching To Contract Note - Transfer In Notice - Transfer Out Notice Other Advices - Cash Dividend Payment Advice - Dividend Reinvestment Advice - Unit Holdings Advice After the Merger Of Funds - Unit Holdings Advice Before the Merger Of Funds - Redemption Upon Fund Termination Contract Note Reports/ Notices - Investment Funds e-Reports^{[1]Footnote remark square bracket 1} - Investment Funds e-Notices^{[2]Footnote remark square bracket 2}
Investment Funds	Transaction Advices - Subscription Contract Note - Redemption Contract Note - Switching From Contract Note - Switching To Contract Note - Transfer In Notice - Transfer Out Notice - Monthly Investment Plan for Funds Subscription Contract Note - Class B Fund to Class A Fund Conversion From Notice - Class B Fund to Class A Fund Conversion To Notice Other Advices - Cash Dividend Payment Advice - Dividend Reinvestment Advice - Unit Holdings Advice After The Merger Of Funds - Unit Holdings Advice Before The Merger Of Funds - Redemption Upon Fund Termination Contract Note - Redemption Upon Maturity Contract Note - Notification/ communication in relation to Monthly Investment Plan for Funds Reports/ Notices - Investment Funds e-Reports^{[1]Footnote remark square bracket 1} - Investment Funds e-Notices^{[2]Footnote remark square bracket 2}
Capital Protected Investment Deposit	Capital Protected Investment Deposit Maturity / Coupon Instruction Amendment Confirmation Capital Protected Investment Deposit Confirmation Capital Protected Investment Deposit Application Advice Capital Protected Investment Deposit Early Withdrawal Advice Capital Protected Investment Deposit - Coupon Distribution Advice Capital Protected Investment Deposit Call Notice
MaxiInterest Investment Deposit	Hang Seng “MaxiInterest” Investment Deposit Disposal Advice Hang Seng "MaxiInterest" Investment Deposit Maturity Instruction Amendment Confirmation

Other Securities / CD advices

Product Type	Advice Type
Securities or Monthly Investment Plan for Stock	- Bonus Share - Open Offer - Rights Exercise - Dividend with Option - Cash Dividend - Exercise of Warrant - Liquidation - Stock Split / Consolidation - Privatization - Interest Payment
Bond	- Subscription Advice - Allotment Advice - Interest Payment Advice - Securities Redemption Advice in relation to Renminbi bonds - Advice issues for Bonds buy and sell transactions
Certificates of Deposit	- CD Application - Subscription Advice - Certificates of Deposit Interest Payment Advice - Certificates of Deposit Early Redemption Notice - Certificates of Deposit Redemption Advice - Certificates of Deposit Principal Redemption Advice - Advice issues for Certificates of Deposit buy and sell transactions
IPO	- Subscription Advice – IPO - Allotment Advice – IPO
Structured Product	- Cash Distribution Payment Advice - Early Redemption Advice - Maturity Advice - Return Payment Advice

Integrated Account – Securities Account

Share Margin Account only provides electronic version of investment transaction advice, daily statement, monthly statement and other securities / CD advice.

Private Banking account contract notes / advices

Product Type	Advice Type
Hong Kong Stocks	- Buy and Sell Contract Note - Add Long and Deliver Long Contract Note - Private Placement Contract Note - Bonus Share Advice - Open Offer Advice - Rights Exercise Advice - Warrant Advice - Dividend with Option Advice - IPO Subscription and Allotment Advice - Cash Dividend Advice - Liquidation Advice - Stock Split / Consolidation Advice - Privatisation Advice - Interest Payment Advice - Scrip Fee Debit Advice
Fixed Income Products / Structured Notes	- Subscription Contract Note - Redemption Contract Note - Allotment Contract Note - Transfer-in / -out Contract Note - Coupon Payment / Adjustment Advice
Investment Fund	- Subscription Contract Note - Redemption Contract Note - Switching From Contract Note - Switching To Contract Note - Transfer In Notice - Transfer Out Notice - Merger of Fund Notice - Cash Dividend Advice - Re-investment Advice
Overseas Stocks	- Buy and Sell Contract Note - Cash Dividend Advice

Useful Links

For Hang Seng e-Statement / e-Advice service

Hang Seng e-Statement / e-Advice Service Terms and Conditions

Risks and Important Notes of e-Statement / e-Advice Service

For Hang Seng Insurance e-Statement / e-Advice service

Terms and Conditions for Hang Seng Insurance e-Statement/e-Advice Service

Risks and Important Notes for Hang Seng Insurance e-Statement Service

Other point(s) to note

i.

e-Statement / e-Advice Service is not applicable to e-shopping Card, Club Marina Cove Membership Credit Card, Hong Kong Jockey Club Membership Card (Private Label Card), SuperCash Account, Supplementary Card which shares credit limit with its Principal Card, Statement Gold and Paper Gold Grain Account.
ii.

The above information will be updated from time to time, please check periodically for the latest arrangement.
iii.

For joint account / mortgage loan account with multi-borrowers, if any one of the account holders / borrowers has opted for the e-Statement / e-Advice Service, no paper statement / advice will be sent to the other account holders / borrowers. Each account holder / borrower has to opt for the e-Statement / e-Advice Service at Personal e-Banking should he/she wish to receive e-Statement / e-Advice. If any one of the account holders / borrowers wants to receive paper statement / advice by post, all account holders / borrowers must change the setting via Personal e-Banking to resume the paper statement / advice service. SimplyFund Account customer cannot resume receiving paper statement/ advice service as communications relating to SimplyFund Account is available in electronic form only.
iv.

Investment Funds e-Reports and/or Investment Funds e-Notices will be sent to you in the form of electronic mail to your designated email address (in the Bank's record) in PDF file format.

Remark(s)

Square bracket 1

Investment Funds e-Reports includes any audited annual reports and accounts, semi-annual reports and accounts and other financial reports and accounts for the investment fund(s) in which you invest through the Bank (or its nominee) from time to time, and such other reports and accounts as are received and/or issued by the Bank (or its nominee).
Square bracket 2

Investment Funds e-Notices includes any notices, information and communications regarding changes, proposed changes and/or updates to the offering or constitutive documents of and/or any other matters in relation to any investment fund(s) in which you invest through the Bank (or its nominee) from time to time, and such other notices, information and communications as are received and/or issued by the Bank (or its nominee).
Square bracket 2

If you consent and register to receive Hang Seng Insurance e-Statement for any insurance account(s), it will be applied to all insurance policies under the same policyholder. Variation for individual insurance policy will not be allowed.
Square bracket 2

Hang Seng Insurance e-Statement Service is not available for all insurance policies purchased from Hang Seng Insurance's broker channel or the insurance policies of selected refundable types of products and investment-linked assurance plans purchased from all channels, you will receive the insurance policy annual statement or policy statement (where applicable) by post. Please refer to the out-scope product list for details.

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